I. after-sales service provided by our company
1. Advisory services: users can call free advice on any problem during use: 00000000 consultation or visit www.hitux.com.
2. Replacement service: if the products in the period of the replacement are in place, the customer may change the new product at the dealer's office for free (appearance damage and warranty treatment) if the quality problems caused by the manufacturer are confirmed.
3. Warranty service: during the warranty period, if there is a quality problem, the user can go to the local after-sales service center to enjoy the warranty service; There is no after-sales service center, and the user can entrust the dealer with warranty service.
4. Maintenance service: during the maintenance period, if there is a quality problem, the user can go to the local after-sales service center or entrust the dealer to ask for maintenance service.
2. From the date of purchase, if the product has a quality problem in the normal use case:
1. The whole machine is changed within three months, with a free warranty within one year and limited maintenance within three years.
2. Two years of free warranty for parts damage.
Note:
1. The purchase date shall be subject to the date of purchase invoice (no purchase invoice is subject to production date).
2. No barcode and serial number products are not responsible for after-sales service.
3. Quality issues do not include the subjective objections of the user to the sound quality, timbre, etc.
4. Replacement or warranty service is limited to the use of the general effective: all the artificial damage, such as the user to tear open machine, use, improper connection access inappropriate voltage of power supply, not in accordance with the manual use, etc.), due to transportation and other accidental damage, natural disasters and other force majeure, such as maintenance and modification of approved by the company is beyond the scope of free warranty replacement or; The maintenance services are properly charged.
5. Only functional repair for the service of discontinued model products (appearance may differ from original product)
6. The warranty service does not include the shell, the instruction manual and the packaging
3. Please bring the warranty card and the original purchase invoice when requesting service. Please keep the warranty card and the purchase invoice. The warranty card must not be altered, otherwise it will be invalid.
Please read the product instructions carefully before using the products
(note: the company reserves the right to the final interpretation of the after-sales service of the product)
1. Advisory services: users can call free advice on any problem during use: 00000000 consultation or visit www.hitux.com.
2. Replacement service: if the products in the period of the replacement are in place, the customer may change the new product at the dealer's office for free (appearance damage and warranty treatment) if the quality problems caused by the manufacturer are confirmed.
3. Warranty service: during the warranty period, if there is a quality problem, the user can go to the local after-sales service center to enjoy the warranty service; There is no after-sales service center, and the user can entrust the dealer with warranty service.
4. Maintenance service: during the maintenance period, if there is a quality problem, the user can go to the local after-sales service center or entrust the dealer to ask for maintenance service.
2. From the date of purchase, if the product has a quality problem in the normal use case:
1. The whole machine is changed within three months, with a free warranty within one year and limited maintenance within three years.
2. Two years of free warranty for parts damage.
Note:
1. The purchase date shall be subject to the date of purchase invoice (no purchase invoice is subject to production date).
2. No barcode and serial number products are not responsible for after-sales service.
3. Quality issues do not include the subjective objections of the user to the sound quality, timbre, etc.
4. Replacement or warranty service is limited to the use of the general effective: all the artificial damage, such as the user to tear open machine, use, improper connection access inappropriate voltage of power supply, not in accordance with the manual use, etc.), due to transportation and other accidental damage, natural disasters and other force majeure, such as maintenance and modification of approved by the company is beyond the scope of free warranty replacement or; The maintenance services are properly charged.
5. Only functional repair for the service of discontinued model products (appearance may differ from original product)
6. The warranty service does not include the shell, the instruction manual and the packaging
3. Please bring the warranty card and the original purchase invoice when requesting service. Please keep the warranty card and the purchase invoice. The warranty card must not be altered, otherwise it will be invalid.
Please read the product instructions carefully before using the products
(note: the company reserves the right to the final interpretation of the after-sales service of the product)
